Cancellation, Return & Refund

Customer may cancel their purchases at any time before shipment. Once shipped, purchases will be subject to return process rather than cancellation process.

Customer may request for return of purchased items at any time within 7 days from the date of receipt. All returned products must be

1. Original package condition.
2. Seal must not be broken and product has not been opened.
3. Melted supplement (such as gummy, liquid gel) will not be accepted for refund.

 

Return costs shall be borne by the party attributable to the return request, such as:

1. The buyer, where the return is due to his/her change of mind. Customer can return their products by dropping the products at our retail store or mail it back to us.

 

2. The seller, where the return is due to the defects in the item, delivery delay or delivery of the wrong or different item.

Upon completion of the cancellation, the Company shall refund the purchase within 7 days.