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Privacy Policy

We at Wellgrowth (“Wellgrowth” “we,” “us,” “our”) know that our  users  and  customers  (“you,”  “your”)  care  about  how your personal information is collected, used and shared, and we take your privacy seriously.   Please read this Security &   Privacy Policy  (“Policy”)  to  understand  how  Wellgrowth  may  collect,  use  and   disclose   your   personal   data,   whether   through the Wellgrowth website at http://www.Wellgrowth.com (“Site”), the Wellgrowth software or mobile application (“App”), or otherwise in the course of our normal business operations.

 

1.  Consent

By accessing the Site, App and/or providing personal data to Wellgrowth, you hereby acknowledge that you have read this Policy and that you consent to the collection, use and disclosure of your personal data by Wellgrowth in accordance with this Policy. If you do not consent to the terms of this Policy, please do not access the Site, App or provide your personal data to Wellgrowth does not knowingly collect or solicit personal data from those below the age of 18, or knowingly allow such persons to register an account with Wellgrowth (“Account”). If you are under 18, please do not use the Site or App, or attempt to register an Account or send any personal data about yourself to us.

 

2. What is Personal Data?

“Personal data” means data about a person who can be identified (i) from that data, or (ii) from that data and other information to which Wellgrowth has or is likely to have access.

 

3. What personal data does Wellgrowth collect?

We gather various types of personal data of our users and customers, as explained more fully below. Some of the data we collect may include your:

  1. Name
  2. Delivery Address
  3. Email Address
  4. Contact Number
  5. Mobile Number
  6. Date of Birth

 Data that is voluntarily provided. Wellgrowth collects personal data that you voluntarily provide to us, whether through the Site, App or other platforms or channels (such as through email, telephone and other forms of communication). At various places on the Site or App, or in the course of obtaining the services provided by Wellgrowth, you may be required to provide certain personal data such as your full name, email address, address, country of residence, telephone number and other personal information, in order to access or use certain features or services of the Site or App, or to otherwise obtain our services. For example, personal data may be collected when you register an Account, make a purchase, enter a contest, promotion or survey, fill up a form, provide comments, suggestions or feedback, or when you contact our customer service or helpdesk via email, phone or other channels. You can always choose not to provide your personal data, but you may not be able to access or use certain features or services of the Site or App, or to obtain certain services from us.

 

4. How do we use your data?

Personal data collected by Wellgrowth from you may be used and/or shared with third parties (including related companies and affiliates, third parties, service providers and third party   sellers);

  • to process, record, monitor and fulfil your orders and  deliveries;
  • to plan and schedule routes for deliveries
  • to verify and process your personal particulars and  payment;
  • to communicate with you, including to confirm and update you on the status of your orders and deliveries,and respond to your queries and requests;
  • to improve our products or services;
  • to inform you of promotions (including related companies and a iliates), o ers, surveys, events, products and services, which may be of interest to you;
  • to conduct marketing research, user profile and statistical  analysis;
  • to customise your online experience according to your chosen interests and preferences and enhance your current and future visits to the Site, use of the App and customer experience with us;
  • to update and back-up our records;
  • to reduce credit risk, detect and protect us against error, fraud and other criminal activity;
  • to comply with law, the requests of law enforcement and regulatory o icials, or orders of court;
  • to enforce our legal rights and remedies; or
  • for such other purposes notified to you on or before collection or use of the

In exceptional circumstances Wellgrowth may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law   enforcement purposes, or for fulfillment of legal and regulatory requirements and requests.

 

5. Who do we disclose your data to?

We do not rent, trade or sell your personal data. Your personal data will not be disclosed by Wellgrowth to any third party, except:

  • a) any affiliate, subsidiary or partner of Wellgrowth;
  • b) our technology, marketing and logistics service providers;
  • c) credit card and payment processing companies;

 

6. How long do we retain your data?

Personal data provided by you will be retained as long as the purpose for which the data was collected continues. Thereafter, Wellgrowth will destroy or delete the information, or remove the means by which the data can be associated with you, unless its retention is required to satisfy legal, regulatory, accounting or other business requirements or to protect Wellgrowth’s interests.

 

7. Is your data secure?

7.1           As your Account is protected by a password for your privacy and security, we ask that you take steps to protect against unauthorised access or use of your Account.  Please select and protect your password appropriately and limit access to your device and browser by signing off after you have finished accessing your Account. You are responsible for any loss, theft and compromise of your password and Account Information, and any activity on your Account that takes place through unauthorised password use.

7.2           Wellgrowth understands the importance of keeping your personal data private and secure.  We therefore put in place security arrangements to protect your privacy and personal data, in a manner that we believe is reasonably appropriate to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.  Please be informed that despite our best efforts, no security measures are impenetrable.  Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of your personal data.  Wellgrowth does not warrant or guarantee in any way that your personal information or private communications will always remain private and/or safe. Wellgrowth hereby disclaims any responsibility or liability directly or indirectly arising out of or in connection with, any loss, theft, or unauthorised access, collection, use, disclosure, copying, modification, disposal or similar actions with regard to any personal data held or maintained by us, except to the extent caused by our fault or negligence.

 

8.  Linked Sites

Wellgrowth may provide links to other sites (“Linked Sites”) that may be of relevance and interest to you. Wellgrowth has no control over, and are not responsible for the privacy practices or the content of such Linked Sites, and you hereby waive any claim against us with respect to the Linked Sites.

 

9. How to access and correct your data?

If you wish to access, correct or update your personal data, you may do so at any time by accessing your Account settings through the Site or App. Alternatively, you may contact us at wgrowthInfo@gmail.com You are responsible for providing us with correct and updated information.

 

10. What choices do you have?

  • a) Keep in mind that the information we gather is in an effort to offer you a superior online shopping experience that is You may be able to access, correct or update certain information as explained in Section 10 above. When you update information, however, we may maintain a copy of the unrevised information in our records.
  • b) You may request deletion of your account by sending an email to wgrowthInfo@gmail.com or through our Customer Support Page
  • c) Please note that some information may remain in our private records after deletion of your account. We may use any aggregated data derived from or incorporating your personal data after you delete your account, but not in a manner that would identify you personally unless permitted by
  • d) If you do not wish to receive email or other communications from us, you can unsubscribe from our mailing list by using the unsubscribe facility that may be provided with such email or communication, or contact us : wgrowthInfo@gmail.com or through our Customer Support

  

11. Questions or Concerns

Please direct any questions or concerns that you may have regarding our handling of your personal data to:

The Data Protection Officer

Email:  wgrowthInfo@gmail.com

Please provide your name, contact number, email address and all relevant details along with your question or concern, so that we can review and respond to your question or concern in an efficient and effective manner.

 

12.        Right to amend Policy

Wellgrowth reserves the right to amend the prevailing Security & Privacy Policy at any time and will place any such amendments on this Site or App.

 

13.        Governing Law

This Policy is governed by and shall be construed in accordance with Singapore law including without limitation the provisions of the Evidence Act (Chapter 97), Electronic Transactions Act (Cap. 88) and the PDPA, without giving effect to any principles of conflicts of law. You agree to submit to the non-exclusive jurisdiction of the Singapore courts.

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